In order to continue to meet the needs of our busy pediatric practice and to continue to take good care of our patients and families, the following policies are in effect:

• Patients who are over 15 minutes late may not be seen that day. You will be invoiced for a late fee, which must be paid before another appointment can be made.
• Patients who do not show up for their scheduled appointment
  will be charged a fee. The fee must be paid in order to rebook.
  If you don’t attend your appointment, 2 people miss out:
  you & someone else who could have used that time slot.
  
• Please cancel your appointments more than 24 hours in
  advance, if possible. Late cancellations (ie: less than 24hours) will be charged a fee. (See below for our late fee price guidelines)
• As we are a referral-based practice, patients need to be seen at
  least yearly to continue to be part of our clinic. Past that yearly mark, a new referral is required. Please see the referrals page for information on our referrals process.
• Need a prescription refill? Please ensure you have a scheduled appointment with your physician and have your pharmacy fax us a refill request to bridge medications to your next appointment.