In order to continue to meet the needs of our busy pediatric practice and to continue to take good care of our patients and families, the following policies are in effect:

• Patients who are 15 minutes late or more, may not be seen that day. They will be invoiced for a late fee, which must be paid before another appointment can be made.
• Patients who do not show up for their scheduled appointment
  will be charged a fee. The fee must be paid in order to rebook.
  If you don’t attend your appointment 2 people miss out:
  you & someone else who could have used that time slot
  
• Please cancel your appointments more than 24 hours in
  advance, if possible. Late cancellations (ie: less than 24hours) will be charged a fee.
• As we are a referral-based practice, patients need to be seen at
  least yearly to continue to be part of our clinic. Past that yearly mark, a new referral is required.
• Prescription refill appointments should be booked before you leave. Another appointment is required before refills will be sent to your pharmacy, or a refill fee of $25 dollars will apply.